Crypto FAQ
Unlock deeper crypto insights and accelerate growth with our AI-driven analytics. Make confident, data-driven decisions to deliver outstanding results.
Your security comes first. Blue Orion employs bank-grade encryption, two-factor authentication (2FA), and cold storage for your digital assets. We comply with rigorous financial regulations in France and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Risk-free demo account to practice with virtual funds
- Automated tools that handle the heavy lifting for you
- Start small (from just ) and build your skills as you trade!
Withdrawals to bank cards are generally processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Actual processing times may vary based on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden costs — you always see the exact transaction amount before confirming.
Yes — Blue Orion is available in most countries worldwide (98+ and growing). Simply select your country during registration to confirm availability and view localised payment options. We comply with all local regulations to ensure your trading remains safe and legal.
- AI-driven recommendations - Receive personalized coin suggestions aligned with your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals – Real-time buy/sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat or by email at info@epure-fundex.com. For urgent requests, our average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA, and CySEC
- Regular audits conducted by independent firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country’s regulations
- KYC verification required where legally mandated
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Your Funds Are Secure
- Bank-level security (the same as your online banking)
- 95% of assets are stored offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA, SWIFT — 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT — 0% fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Service & Support
For any inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get set up. Should you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. In the rare event that immediate access isn’t possible, rest assured our specialists will respond to your request as quickly as possible.
